FAQs (contined from page 1)

What does my treatment fee cover?
The fee covers the entire treatment including fitting of braces, periodic adjustments, removal of the braces, one set of retainers (if needed) and the retention and observation periods thereafter. The fee does not cover such items as the consultation, records, or other preparatory steps prior to the fitting of braces. We will discuss the fee with you before treatment is commenced.

Do I have to pay for my orthodontic care all at once?
We are sensitive to the financial pressures on families today, so for

 

your convenience, we provide a payment plan for your orthodontic care. An initial deposit is paid when the appliances are constructed or fitted, and the balance is paid in monthly installments for the duration of the treatment, which for braces is usually 18 to 24 months.

Do you accept my orthodontic insurance?
Whilst we do not have a direct relationship with any insurer, we feel a responsibility to be as helpful to you and, where necessary, to your insurer. We arrange our payment contracts to make your insurance claim as simple as possible.

Should I take out health insurance cover?
Health funds repay some of the cost of orthodontic treatment for fund members who have the appropriate level of dental insurance.

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